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How rs788 Handles Your Personal Information

When you open an account with rs788, you share personal details with us — and this policy explains exactly what we collect, why we hold it, and how you can request changes or deletion.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyRaast Transfer SecurityYour Right to Access DataClear Retention Rules
rs788 How rs788 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at rs788 is built around encrypted storage, verified account access, and a clear retention schedule. We do not keep data longer than necessary, and we apply access controls so that only the systems and personnel who need your data to operate your account can reach it. Here is how each area works in practice.

Cookie and Session Data

We use session cookies to keep you logged in and to remember your account preferences. You can clear these from your browser at any time without losing your account details.

Account Security Measures

Your account is protected by OTP verification sent to your registered mobile number. Any login from an unrecognised device triggers a fresh OTP challenge before access is granted.

Data Retention Schedule

Active account data is retained while your account is open. After closure, we hold only the minimum record required by applicable law, then delete it on schedule.

Requesting Changes to Your Data

Submit a correction or deletion request through live chat or email. We verify your identity against your registered mobile number before making any change to your account record.

REACH US DIRECTLY

Contact Us About Your Privacy Rights

If you have a question about what data we hold, want to update your account details, or need to submit a formal data request, our support team handles these directly. You can reach us through live chat inside your account dashboard, or by sending an email to the address listed below. We aim to respond to privacy requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Live Chat Support Access live chat from inside your rs788 account dashboard. Raise a data or privacy query and our team will respond directly to your logged-in session.
Email Privacy Request Send your data access, correction or deletion request to our support email. Include your registered contact number so we can verify your account identity.
Account Settings Path Several personal details — including your linked mobile wallet number for JazzCash or Easypaisa — can be updated directly from the account settings page without contacting support.

Frequently Asked Questions About Your Privacy

These questions cover the data and privacy topics we hear most often from account holders in Pakistan. If your question is not here, our support team can help via live chat or email.

We collect your name, mobile number, and the payment method you register — such as JazzCash, Easypaisa or Raast. We also log device and session data to secure your account access.

Your wallet details are used only to process your deposit or withdrawal. We do not share them with third parties outside the payment processing chain required to complete that transaction.

Contact us through live chat inside your account or by email. Include your registered mobile number so we can verify your identity before releasing any account record.

Yes. Submit a deletion request via support. We will remove your data once any legally required retention period has passed and your account has been formally closed.

We use session cookies to maintain your login and preferences. You can clear or block cookies through your browser settings, though this may affect how your account session behaves.

We notify active account holders of any material change to this policy. Continued use of your account after notification means you have acknowledged the updated terms.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.